12/26/2023 0 Comments Wired client![]() The WLAN AutoConfig operational log lists information and error events based on conditions detected by or reported to the WLAN AutoConfig service. In the event message, scroll to the bottom, and then check the Reason Code field and the text that's associated with it. If you don't see both success and failure events, see the NPS audit policy section later in this article.Ĭheck the Windows Security event log on the NPS Server for NPS events that correspond to the rejected ( event ID 6273) or the accepted ( event ID 6272) connection attempts. NPS event log entries contain information about the connection attempt, including the name of the connection request policy that matched the connection attempt and the network policy that accepted or rejected the connection attempt. Viewing NPS authentication status events in the Windows Security event log is one of the most useful troubleshooting methods to obtain information about failed authentications. See Advanced troubleshooting 802.1X authentication data collection. The workflow covers Windows 7 through Windows 10 (and Windows 11) for clients, and Windows Server 2008 R2 through Windows Server 2012 R2 for NPS. This troubleshooting technique applies to any scenario in which wireless or wired connections with 802.1X authentication are attempted and then fail to establish. We don't make access points or switches, so it's not an end-to-end Microsoft solution. Most of the time, we have to identify where the problem is, and another vendor has to fix it. It involves many third-party devices and software. While troubleshooting 802.1X and wireless, it's important to know how the flow of authentication works, and then figure out where it's breaking. The Visibility dashboard displays metrics and graphs related to client traffic flow in the following sections:įor more information about enabling Application Visibility, list of supported Instant APs, and the data displayed on the Applications and Websites sections, see Application Visibility.This article includes general troubleshooting for 802.1X wireless and wired clients. ![]() The tab consists of a list view and a graph view. You can also analyze the client traffic flow using the graphs displayed in the Visibility dashboard. The Visibility dashboard provides a summary of client traffic and their data usage to and from applications, and websites. The Application page displays the Visibility tab. The contextual dashboard for the selected client is displayed and opens the Summary page by default.Ĭlick the required tab name to navigate and view the details
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